How do I return something that I’ve purchased?
We pride ourselves on the quality of our products, and our dedication to customer satisfaction.
Our returns policy lasts for 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a exchange or support. To be eligible for a return, the item must be ‘damaged in transit’ or ‘faulty’
Before returning a item, please contact our dedicated customer service team for the return to be granted and authorised. The order/item must be returned back to us in the original packaging with no signs of wear and tear/fitment. You must include the VAT invoice & faults you were experiencing so our technical team can look into this further and get a replacement sent to you as soon as possible.
There are certain situations where we may allow a partial refund but this will incur a 10% re-stocking fee, unless you opt for the store credit. If you’d like to Contact Us regarding a return, please submit a ticket to our friendly support team.
You will be responsible for paying for your own shipping costs for returning your order/item(s). Shipping costs are non-refundable if your have chosen our Next Day Delivery option. If a refund is granted, the cost of the shipping will be deducted with a 10% re-stocking fee from your refund.
Several types of goods are exempt from being returned back to us. We cannot offer replacements for vehicle graphics, and custom products made to order.
Once we have received your returned our team will inspect your faulty item and assuming everything is in order, we will exchange the product value for a store credit to be spent on our website within 60 days.